Direct marketing policy

1. Introduction

This policy explains how Rima Stil DOOEL – Skopje (hereinafter: “Rima Stil”) processes personal data for direct marketing purposes, and how you can manage your consents and rights.

Rima Stil respects the privacy of its customers, business partners and website visitors and is committed to processing personal data transparently and in accordance with the personal data protection legislation in force.

For questions about this policy, you can contact us at info@rimastil.mk.

2. What is direct marketing?

Direct marketing covers activities through which a company sends information about its products, services, offers and business activities directly to specific individuals or companies.

For Rima Stil, these activities may include information about sheet-metal products, news in our range, promotional activities, events, trade fairs and other information relevant to customers and business partners.

3. How do we use direct marketing?

Rima Stil may use email and other appropriate communication channels to send business and marketing information, depending on the nature of the communication and the legal basis for processing.

Marketing communications may contain:

• Information about products and their characteristics;
• Notices of new products and changes to our range;
• Special offers and promotional activities;
• Information about trade fairs, presentations and other events;
• Educational and informative content related to the products and their use.

Rima Stil does not use personal data for marketing purposes that are incompatible with the purposes for which it was collected.

4. What data may we process?

Depending on how we communicate, we may process your first and last name, company name, job title, email address, telephone number, and information about your interests and your previous communication with Rima Stil.

We may receive the data directly from you, when you sign up for marketing notifications, fill in a form or communicate with us.

We process the data only to the extent that is appropriate and necessary for the specific purpose.

5. Consent to direct marketing

Where consent is required to send direct marketing messages, Rima Stil will request it before starting such processing.

Consent must be voluntary, specific, informed and unambiguous. Giving it is not a condition for sending a quote request or for using the basic functions of the website.

If a form is used to sign up for marketing notifications, it will contain a separate consent option, kept apart from other terms or statements.

Rima Stil keeps an appropriate record of the consents obtained, in accordance with the applicable legal requirements.

6. How can you stop receiving marketing messages?

You can withdraw your consent to direct marketing at any time, or object to the processing of your personal data for this purpose.

If you receive a marketing message by email, you can use the unsubscribe option where one is available. You can also send us a request at info@rimastil.mk.

After you withdraw consent or lodge an objection, Rima Stil will stop processing your personal data for direct marketing, except to the extent that another legal obligation or permitted basis exists for keeping it.

Withdrawing consent does not affect the lawfulness of processing carried out before it was withdrawn.

7. Sharing personal data

Rima Stil does not sell the personal data of its customers and contacts.

The data may be made available to authorised service providers where this is necessary for the operation of communication systems, the maintenance of the website or the carrying out of approved marketing activities.

In such cases, processing is carried out in accordance with the applicable legislation and with appropriate contractual and security measures.

8. Your rights

In accordance with the applicable personal data protection legislation, you have the right to request information about the processing of your personal data, access to it, correction of inaccurate data and erasure where the legal conditions are met.

You also have the right to request restriction of the processing, to withdraw your consent where the processing is based on consent, and to object to processing for direct marketing purposes.

To exercise your rights, you can contact us at info@rimastil.mk.

If you believe your rights have been infringed, you can lodge a complaint with the Personal Data Protection Agency of the Republic of North Macedonia.

9. Changes to this policy

Rima Stil reserves the right to update this policy when its marketing activities, its ways of communicating or the applicable legislation change.

The updated version will be published on the Rima Stil website.